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Something trips, flickers or has stopped working, and it has usually been looked at once already. Finding the cause is the work. We charge the diagnostic visit, tell you what we found, then price the repair separately.
Why guessing costs more
The question is what it is protecting you from, and there are only a few answers: a genuine overload, a failing appliance, a fault in the wiring, or a breaker that has simply aged out.
Tracing takes time and that is what the diagnostic visit buys. You get the cause in writing before anything is priced, which also means you can take it elsewhere if you want to.
Tripping breaker diagnosis sets out how that runs, and partial power loss covers the case where one part of the house is dead and the rest is fine.
Flicker is the other common one, and it is worth separating the harmless from the serious. A dimmer and driver that were never designed to work together is a nuisance. Lights that dim when a large appliance starts, and keep doing it, is a connection. Flickering lights explains the difference.
How it runs
What trips, when, and what else is on. Half of the diagnosis is often in the pattern rather than in the panel.
Priced before we come, so there is no argument about it afterwards. We trace rather than swap parts.
You get what we found and why. The repair is quoted separately, and you are free to take the diagnosis elsewhere.
Fixed, tested under load rather than just switched on, and the panel labelled if anything changed.
What should not wait
A burning smell with no obvious source, an outlet that is warm or discoloured, sparking at a switch, or a plug that no longer grips: all of those are a connection failing rather than an inconvenience, and heat at a connection is how fires start.
Call rather than book online for any of those, and say what it is when you ring, because it changes the order we work in. Burning smells and hot outlets covers what we look for, and A 24/7 electrician explains how out-of-hours work is priced.
Where the panel itself turns out to be the problem, that is a different conversation with a different price, and breaker panel repair sets out what it involves.
What we do here
Overload, appliance, wiring or the breaker itself.
Learn moreA failing connection until proven otherwise.
Learn moreSeparating the nuisance from the serious.
Learn moreOut of hours, priced honestly.
Learn moreCommon questions
Two others had swapped the breaker. This one found the appliance that was causing it.
Came the same evening. The connection behind it was already discoloured.
Traced it to a loose neutral rather than guessing at the panel. Fixed in one visit.
Told us honestly it was a dimmer mismatch and not a fault. Cost almost nothing.
From the blog
Next step
Tell us the symptom and the pattern. The diagnostic is priced before we come and the cause comes to you in writing.
Diagnostic priced up front · Cause in writing · 24/7 for anything unsafe